Privacy Policy

This Privacy Policy explains how Genesis Functional Wellness (“we,” “us,” or “our”) handles information collected through this website. Our practice is located in Elverson, Pennsylvania and serves patients in person and via telehealth.

Information we collect

We only collect personal information that you choose to provide; you do not need an account to browse this site. Specifically:

• Information you submit through our forms. When you complete the contact form or the thyroid-care inquiry form, we collect the details you enter — which may include your name, email address, phone number, preferred contact method and times, the reason for your inquiry, and any message you write. Messages you send may include health-related information you choose to share.
• Newsletter email address. If you sign up for our email updates, we collect the email address you provide.
• Downloadable resources. If you request a guide, we collect the email address you provide to send it.

What we do not collect automatically. This website does not use cookies, analytics, advertising trackers, or third-party marketing pixels, and does not build advertising profiles about you.

How we use your information

• To respond to your inquiry and answer your questions.
• To contact you by your preferred method to discuss becoming a patient and to schedule.
• To send you a resource or email updates you specifically requested.

Submitting a form does not book an appointment or establish a provider–patient relationship; our team follows up by phone or email.

How your information is processed and shared

We do not sell your personal information. We share it only with service providers that help us operate this website and communicate with you:

• Netlify — hosts this website and processes form submissions on our behalf.
• Mailchimp — sends our email newsletter, where you have signed up for it.
• Google Fonts — this site loads fonts from Google, which may involve Google receiving your IP address to serve those fonts.

Data retention

We keep the information you submit for as long as needed to respond to you and to provide the services you requested, and as otherwise required by law.

Your choices and rights

You can unsubscribe from emails at any time using the link in any message. To ask what information we have, or to request correction or deletion, please contact us.

Links to other websites

This site links to third-party websites — including social media, educational references, and related websites. We are not responsible for the privacy practices or content of sites we do not operate.

Children’s privacy

This site is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time.

Contact us

Questions about this policy can be directed to us through our contact page.